Market consultation on the procurement of IT helpdesk maintenance and development AI

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Here is structured information about the market consultation conducted by the Ministry of Finance of the Republic of Lithuania regarding IT help desk maintenance and development services:

Procurement object

  • What is being purchased: Maintenance and development services for the IT help desk (based on Ivanti Neurons for ITSM).
  • Main technical requirements:
    • The services must comply with the ITIL v4 methodology and the OWASP Secure Coding Principles (or equivalent secure development principles)…
       
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IT pagalbos tarnybos prieziuros ir pletros paslaugos.docx

Kvietimas_rinkos_konsultacijai.docx

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