Market consultation on the procurement of technical maintenance and support services and subscription renewal services for software from the manufacturer "Check Point" AI

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Here is the key information for suppliers, prepared based on the provided market consultation documents:

Procurement object

  • What is being purchased: Extension of technical maintenance and support services and subscriptions for “Check Point” manufacturer software.
  • Main technical requirements:
    • The supplier must ensure “Pro Support” level service.
    • 24x7 support must be ensured (direct contact with the manufacturer/supplier).
    • Incident resolution deadlines: For critical incidents – response within 0.5 hours, resolution within…
       
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Note: This is preliminary information. For accuracy, please review all procurement documents.
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Bendrosios sąlygos.docx

Rinkos konsultacija-kvietimas.docx

Specialiosios sutarties salygos.docx

Technine specifikacija.docx

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