Here is the most important information about the purchase: # Object of purchase * What is being purchased: Warranty (technical) maintenance services for the NovaSeq X Plus sequencing device. * Main technical requirements: * Services include service technician arrival, equipment repair, original spare parts, reagent replacement (if lost due to failure), remote technical support, software/firmware updates, annual preventive maintenance, and manufacturer expert assistance. * Response time: up to 2 working days from fault identification. *…
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