Market Consultation: Procurement of maintenance and support services for Telestream Vantage hardware and software AI

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Below is a summary of relevant information for suppliers, prepared based on the provided procurement documents: # Procurement object * What is being purchased: Maintenance and support services for Telestream Vantage hardware and software. * Key technical requirements: * Services must meet at least the manufacturer’s ‘Silver’ support level. * Response/resolution times (P1–P4) are strictly regulated (e.g., for a P1 critical issue – response within 6 working hours, final resolution within 5 working days). *…
 
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Note: This is preliminary information. For accuracy, please review all procurement documents.
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Kvietimas dalyvauti rinkos konsultacijoje.docx

Pagrindinių pirkimo dokumentų projektas/Telestream Vantage įrangos priežiūra_TAK_2_techninė.docx

Pagrindinių pirkimo dokumentų projektas/Telestream Vantage įrangos priežiūra_TAK_6_sutartis_bendrosios.docx

Pagrindinių pirkimo dokumentų projektas/Telestream Vantage įrangos priežiūra_TAK_6_sutartis_specialiosios.docx

Pagrindinių pirkimo dokumentų projektas.zip

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