Training: Service Design AI

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Object of Procurement

  • What is being procured: Service design training.
  • Main technical requirements, features:
    • Objective: To provide knowledge and skills for better service design (including the importance of service design, basics, customer experience management, process design).
    • The training must include a practical part, worksheets, and supplementary materials.
    • Number of participants: 5–40 companies.
    • Duration: minimum 4 hours.
    • The procurement is divided into parts (Part 1: Product and Service…
       
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