Hewlett-Packard Enterprise Equipment and Software Support Service (Repeat Procurement) AI

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Object of Procurement

  • What is being procured: Hewlett-Packard Enterprise equipment and software support service (repeat procurement).
  • Main technical requirements, features:
    • The support service SLA (service-level agreement) is NBD (next business day), meaning software and hardware support, with response to failure notifications on the next business day.
    • The support service includes replacement of faulty equipment or its components, firmware updates with security patches, and equipment diagnostics with Call Home functionality.
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304221_ESPD_v2.0_laiendatud.xml

304221_hankepass_taiendavate_selgitustega.pdf

304221_hindamiskriteeriumid.pdf

304221_Lisa 1 - Tehniline kirjeldus.docx

304221_Lisa 2 - Lepingu projekt.docx

304221_Lisa 3 - Teenuse maksumus.xlsx

304221_vastavustingimused.pdf

304221.zip

Lihthankemenetluse kord.pdf

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