Hewlett-Packard Enterprise equipment and software support service AI

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Object of Procurement

  • What is being procured: Hewlett-Packard Enterprise equipment and software support service.
  • Main technical requirements, features:
    • The support service SLA (service-level agreement) is NBD (next business day), meaning software and hardware support, response to fault notifications on the next business day.
    • The support service includes replacement of faulty equipment or its components, firmware updates including security patches, and equipment diagnostics with Call Home functionality.
    • The object of…
       
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303148_ESPD_v2.0_laiendatud.xml

303148_hankepass_taiendavate_selgitustega.pdf

303148_hindamiskriteeriumid.pdf

303148_Lisa 1 - Tehniline kirjeldus.docx

303148_Lisa 3 - Teenuse maksumus.xlsx

303148_vastavustingimused.pdf

303148.zip

Lihthankemenetluse kord.pdf

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