Victim Support Client Journey Study for the Social Insurance Board AI

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Subject of Procurement

  • What is being procured: A study aiming to map the needs, experiences, and journeys of victim support clients, assess the compliance of services with legislation, and propose recommendations for creating a more client-centric service.
  • Main technical requirements, features: The object of procurement is a service (CPV code: 73200000 – Research and development consultancy services). The study must include mapping client experiences, visualizing client journeys, and analyzing the compliance of…
     
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297199_ESPD_v2.0_laiendatud.xml

297199_hankepass_taiendavate_selgitustega.pdf

297199_hindamiskriteeriumid.pdf

297199_Hindamismetoodika_ohvriabi uuring SKA_107.docx

297199_vastavustingimused.pdf

297199.zip

Andmetootluse_leping (2).docx

CV_vorm (ekspert)(3).docx

CV_vorm (projektijuht).docx

Hankelepingu_projekt (Ohvriabi uuring_SKA) (2).docx

HL_Lisa 2 Nousolekuvormi pohi.docx

Lisateave (1).docx

Tehn kirjeldus_Ohvriabi klienditeekonna uuring.docx

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