Ivanti Neurons ITSM (Service Desk) System Maintenance Service Procurement (Tender Announced) AI

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Procurement Object

  • What is being procured: Maintenance services for the Ivanti Neurons ITSM (Service Desk) system (support, consulting, troubleshooting, configuration, and improvement).
  • Main technical requirements, specifics:
    • Maintenance services must be provided based on ITIL best practice principles.
    • Maintenance services cover ensuring the operation of the ITSM solution, analysis and resolution of incidents and malfunctions, configuration, coordination of update deployment, consulting, and documentation.
    • A 12-month warranty must be valid for…
       
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c4t_6397371_1.xml

Pirkimo_dokumentai/Bendrosios_salygos.docx

Pirkimo_dokumentai/Pasiulymo_forma.docx

Pirkimo_dokumentai/Specialiosios_salygos_1_2_3_priedai.docx

Pirkimo_dokumentai/Sutarties_projektas.docx

Pirkimo_dokumentai/Technine_specifikacija.docx

Pirkimo_dokumentai.zip

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