Subject of Procurement

• What is being procured: Maintenance service for the Hospital Information System (HIS).
• Key technical requirements, specifics:
  • Maintenance includes minimal modifications and incident resolution for HIS modules related to data exchange with external systems (covering 17 specific modules, e.g., outpatient reception, treatment, laboratory tests, prescription generation, etc., as well as basic modules).
  • Incident (error) identification and correction:
    • Reaction time for a critical incident – **no more than…
       
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