Object of Procurement

• Procured item: Maintenance and technical support services for Radware AppWall software.
• Key technical requirements, specifics:
  • Services must include 24x7 technical maintenance provided by the manufacturer.
  • Response time to telephone inquiries – up to 30 min.; via email/internet – up to 1 business day.
  • The supplier must ensure the provision of new software versions and patches.
  • Services related to remediation of security vulnerabilities and **updating of…
     
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