Subject of Procurement

• What is being purchased: Subscription for Internet (IP) telephony licenses with call recording and eavesdropping services. The subject of purchase includes licenses, warranty maintenance, system preparation works, and user workstation setup.
• Key technical requirements, specifics:
  • Licenses: Unlimited quantity of users, soft IP phones (Windows, Android/iOS, WebRTC), and voice menus/queues.
  • Functionality: Call, message, and video conference recording (12GB disk space), LiveChat integration, reception of SMS/WhatsApp/Facebook messages, integration with…
     
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