System Maintenance and Support Services (No. 9800-3) AI
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72261000 - Software support services
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Subject of Procurement
What is being procured: System maintenance and support services (No. 9800-3), specifically – Support for the Medical Imaging Archiving System for 12 months.
Main technical requirements, features:
Services include planned technical support for the software (MedDream PACS Premium and MedDream WEB DICOM Viewer) (deployment of updates, maintenance, consultations).
Defect Rectification: Defined response and resolution times according to defect type (Major/Minor):