Subject of procurement

• Procurement: Maintenance and consulting services for a healthcare institution’s information system.
• Main technical requirements, features:
  • Maintenance and consulting service duration \u2013 12 months from the date of contract entry into force.
  • Maintenance and incident registration services must be provided 24 hours a day, 7 days a week (24x7).
  • Incident response time:
    • Blocking incident: no later than 1 working hour from notification, resolution time \u2013 4…
       
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