What is being purchased: Software support and maintenance services for “Radware AppWall”.
Key technical requirements, features:
Support covers three virtual “Radware AppWall VA - 200M” systems (S/N: 4016525006, 4016525007, 4016525008) and Cluster Management.
Services include: 24x7 technical support, consultation via email/phone/internet, response time for phone inquiries – up to 30 min, response time via email/internet – 1 business day.